One 77 Mortgages will be six years old in January 2017. In these few short years we have established ourselves as a market leading fee free mortgage and protection brokerage. Over that time we have built strong relationships with thousands of clients, and are now seeing customers regularly coming back to us to benefit from our advice time and time again. We have also received a great number of referrals and recommendations from our existing clients, whose friends, family members and colleagues are also now benefitting from our service. As a result, and further to a productive discussion at our annual conference last week, we have made the decision that going forward we are going to offer our clients a token of our appreciation for referrals they make.
So, we are announcing the immediate launch of ‘Refer a Friend’. This scheme allows our customers to refer their friends, family members, colleagues and acquaintances via a special page on our website. You can even let us know which Adviser assisted you and we will make sure the same member of the team assists the person you refer. Once received we will log your referral on our system and contact your friend in order to provide them with the same exceptional service we provide to all of our clients. Assuming they are able, and choose to proceed with using our services, we will pay both you and your friend each £25 in Love2Shop vouchers shortly after their mortgage completes. Love2Shop vouchers are accepted by over 130 leading brands in the UK.
Miles Robinson, Mortgage Sales Director and a protagonist of Refer a Friend said; “Over the last two or three years in particular we have seen a large proportion of our business coming from referrals from our loyal existing clients. We feel that it is only right that we recognise this with something tangible for our customers who kindly recommend us to others.”
We anticipate that the scheme will be a great success, and look forward to welcoming our new customers and thanking our existing clients for their support and faith in our service.