At One 77 Mortgages, we primarily pride ourselves on our exceptional levels of customer service. However, in addition to being a forward thinking, responsive mortgage brokerage, we also have the following key USPs:
- No fee broker, therefore no objections from clients for not using our services or qualifying with us.
- Phone based. Our average application to offer is 11 days. Find a face to face broker (or an
other phone broker) that can match that! - Open 7 days a week until late for customer convenience.
- Specialists in newbuild mortgages and processes.
- On the Halifax new build panel. We also have access to HSBC, Tesco Bank, Bank of Ireland,
TSB & M&S, which most brokers don’t (only 22 brokers in the UK can access HSBC for example). - Winner of many national awards for customer service and specialisms.
- Secure, encrypted system for clients. Any emails which are sent via a secure portal to the
clients personal finance portal (PFP) are encrypted meaning copies of documents that clients
need to email are 100% secure. This is great for client documents, signed declarations and is
all GDPR compliant. - Online fact find enabling clients to complete their details and begin their mortgage application 24/7.
- Development of a smart phone app during 2018 giving more convenience to the client.
- We have our own online portal for clients and developers in order to track progress.
- We love data! We can supply and cut and slice data whichever way you want it.
- We cover ALL areas of property finance including bridging, development and commercial.
- Experienced team who understand and can successfully place contractors, self employed/
limited company directors, people with poor credit history. We use the likes of Precise and
Aldermore/TML more than most brokers. - Our clients love us so your clients are in safe hands. We have over 200 reviews on
reviewcentre.com and are the only broker that’s had this many reviews which are all 5 star. - Feedback to introducers. The moment the phone goes down to the client we call the
introducer to feedback on the viability of the client and we also discuss how a deal might
work if they are short on borrowing capacity. - No other UK broker has achieved as much as we have, has innovation at the forefront of
their strategy and has all the secure infrastructure in place in order to grow in a compliant
way whilst keeping the customer service element at the forefront of what we do.
