Working with One77 is like having an extended team. Professional individuals who understand the demands of our business and the timescales we work towards, and provide our customers with 5 star customer service.
From management meetings, attendance at events and team meetings One77 personnel are friendly, approachable and extremely knowledgeable in their field.
With 93% of all available mortgage cases being signed up by the team it shows they have products, that suit our customers’ needs and excellent customer service to build rapport and gain trust all over the phone.
The service is fast and streamlined and the team are able to process from application to offer in an average of 11 days.
With many of my team members also using the service they are able to talk about the service levels and smooth processing from experience.
Hannah Pollard, Sales Director for Redrow Homes